Privacy Policy

01. Information We Collect

We collect information in two ways — information you provide directly, and information collected automatically when you browse the site.

• Information you provide: your name, company, business email, phone number, country, product or application details, and any message you send through our inquiry forms, sample requests, or by email.
• Information collected automatically: IP address, approximate location, browser and device type, referring page, pages viewed, and time spent — gathered through cookies and analytics tools to understand site usage.

02. How We Use Your Information

We use the information we collect only for legitimate business purposes, including to:

• Respond to your inquiries, prepare quotations, and arrange product samples.
• Provide engineering support and follow up on your project requirements.
• Operate, maintain, and improve the website and our products.
• Send you technical or commercial information you have requested, or — where permitted — relevant product updates you may unsubscribe from at any time.
• Comply with applicable laws and protect against fraud or misuse.

03. Cookies & Analytics

We use cookies and similar technologies to keep the site working correctly and to measure how visitors use it (for example, via web analytics services). Analytics cookies help us understand which pages are useful so we can improve them.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

04. How We Share Information

We do not sell your personal information. We share it only in limited circumstances:

• With trusted service providers who help us operate the website, communications, and analytics, under confidentiality obligations.
• Among Ziitek group offices in China, Taiwan, and Vietnam, where needed to respond to your inquiry.
• When required by law, regulation, legal process, or to protect our rights, safety, or property.

05. International Data Transfers

Ziitek operates manufacturing and sales offices in China, Taiwan, and Vietnam. Information you provide may be transferred to and processed in these locations. We take reasonable steps to ensure your information is handled securely wherever it is processed.

06. Data Retention

We keep your information only for as long as necessary to respond to your inquiry, manage our business relationship, and meet legal or accounting requirements. When it is no longer needed, we delete or anonymize it.

07. How We Protect Your Information

We use encrypted (HTTPS/TLS) connections, access controls, and internal confidentiality measures to protect your information against unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, but we work to safeguard your data using appropriate technical and organizational measures.

08. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, object to certain processing, or withdraw consent for marketing communications. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

09. Children's Privacy

This website is intended for businesses and professional users. It is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal information, please contact us so we can remove it.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised. Significant changes will be posted on this page.